How to Hail the Bus

1. Arrive at your bus stop 5 to 10 minutes early.
2. Stay safe by not standing too close to the curb.
3. Try to stay near the bus sign when the bus is approaching.
4. A quick wave helps tell the bus operator you’re waiting.
5. Approach the bus once it has fully stopped.
6. Don’t run after a bus driving away from the stop.

How to Hail the Bus at Night

1. When walking towards your stop, face oncoming traffic.
2. Wear light-colored, bright, or reflective clothing.
3. Stand up as the bus approaches your stop.
4. Use your cellphone or a light to signal the bus operator.

How to Bus with Strollers & Carts

1. Easily board using the ramp at the front of the bus.
2. Remove babies and children from strollers before the bus moves. Children 0-4 years old ride for free!
3. Fold your stroller so there’s enough space for other customers.
4. Make sure your stroller or cart is in a secure area—only the bus should be rolling.
5. When you arrive, use the same ramp to safety disembark.

How to Plan Your Bus Trip

1. Before your trip, head to to ridelbt.com on your phone or desktop.
2. The first thing you’ll see is our Google Maps trip planner.
3. Type in where you are and where you’re going.
4. Then pick from a list of route options.
5. If you’re planning to leave later, no problem!
6. You can also choose the fastest route, ones with less walking, and more.

How to Bus with Your Bike

1. When the bus arrives, tell the operator you’re loading your bike.
2. As you approach your stop, let them know you’ll be unloading it.
3. Always approach the bike rack from the curb side of the street.
4. To load your bike, squeeze the handle and lower the rack.
5. Set your bike in an available space.
6. Pull out the hook and clamp it over the front tire.
7. Hop on the bus and roll out!

How to Board & Exit the Bus

1. Let wheelchairs and strollers board first.
2. As you approach your stop, let them know you’ll be unloading it.
3. While boarding, hold the handrail to prevent a fall.
4. Pay your fare with a TAP Card, TAP App, or exact cash.
5. Check you have all your belongings before you exit.
6. Use the rear door exit when you reach your stop (unless the ramp is needed for wheelchairs and strollers).
7. Doors should open automatically—if not, press the yellow strip.
8. Stay clear of doors to avoid an accidental smack.

How to Get Your TAP Card

1. Get your TAP card 5 different ways to make riding easy.
2. Visit our Transit & Visitor Information Center for in-person help.
3. Stop by any TAP retail location throughout the area.
4. Go online to taptogo.net anytime, day or night.
5. Call the TAP customer service line at 866-827-8646.
6. Download the TAP App for the easiest option of all.